SHIPPING
SHIPPING INFORMATION

Huge Underground Business ships everywhere in the World, and we usually process and dispatch orders within 1-2 business days of receipt of your order. You will receive an email including the link to track your parcel shortly after we arrange your shipment. Please note that during promotional offers and seasonal sale, the dispatch process can take up to 3-4 business days.

NON-EU CUSTOMERS SHIPPING INFORMATION

Our shipments are DAP (delivery at place), which means that the recipient of the shipment must take charge of any eventual import duties and taxes before or after receiving the international order(s). Import duties are charged once the parcel reaches its destination country. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies vary from country to country. It may be a good idea to contact your local customs office before you order, so you are not surprised by charges you were not expecting. Please note that customers take full liability for all shipment costs and any eventual customs charges even if they refuse to accept a parcel due to high import duties or taxes. American customers: order under 800$ can be imported free of any import duties. Australian customers: order under 1000AU$ can be imported free of any import duties.

DOMESTIC ORDERS

                                                                   EXPRESS                             COURIER

ITALY                                                          €10 |   1-2 DAYS                     DHL

INTERNATIONAL

                                                                    EXPRESS                             COURIER

UNITED KINGDOM                           €15   1-3 DAYS                      DHL

HONG KONG                                          €30   2-3 DAYS                      DHL

JAPAN                                                          €30   2-3 DAYS                      DHL

SINGAPORE                                             €30   2-3 DAYS                      DHL

USA                                                               €30   2-3 DAYS                       DHL

AUSTRALIA                                             €30   3-5 DAYS                       DHL

RUSSIA                                                        €35  3-5 DAYS                        DHL

REST OF EUROPE                                 €15   1-3 DAYS                       DHL

REST OF THE WORLD                       €30    3-5 DAYS                      DHL

HOW LONG UNTIL MY ORDER IS DISPATCHED?

We aim to process and ship all orders within 1-2 business days of purchase. This time is subject to change due to the nature of production and heavy order volumes.

CAN I AMEND SHIPPING INFORMATION ONCE I HAVE SUBMITTED MY ORDER?

Once an order has been completed, we cannot change the shipping address – unless it is a simple adjustment to a spelling mistake. Please if you have this kind of problem email service@hugeundergroundbusiness.com

HOW CAN I TRACK MY ORDER?

As soon as your order is dispatched you will receive an email notification that will include relevant tracking information. If the service is available, some of our shipping partners will give you a one hour window in which your order will be delivered.